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I was pretty close to buying AirPods. Not because I specifically needed AirPods, but because everyone has them, I mean, that’s just what came to your mind when you need earbuds, right? Made sense at the time. I watched YouTube reviews. A lot of them. And they were fine, I guess, but most of it was just unboxing videos and spec comparisons, and none of it answered what I actually needed to know: how long do AirPods last? Because where I am, spending that much on something that lasts two or three years makes no sense at all. So I went back to Google. Typed something like “best budget earbuds ANC for work reddit” and found a thread about the Anker Soundcore R50i NC. People in that thread kept saying the same thing. The noise cancellation is surprisingly solid for the price, especially sitting at a desk for 3-4 hours. That was it. I bought them the next day and saved something close to $150, maybe more, compared to what I was about to spend. And nobody from Anker was even in that thread. No ad, no brand account replying with a discount code, not a carefully produced piece of sponsored content with a UTM link somewhere. Just someone who owned the earbuds, writing a few sentences about what the ANC was actually like day to day. Turns out I’m not the only one doing this. Reddit and WPP Media just released research on exactly this behavior. 1 in 3 Reddit users go there specifically to research something before they buy. And 77% of them check two or more communities to validate what they’re about to buy. That is not lazy scrolling. That’s someone who already wants to buy and is looking for one real signal before they do. And here’s another part that surprised me a bit when I read it: 58% of Redditors say that seeing a brand respond directly to a question in a thread increases their trust in that brand. Not a campaign, just a reply to a real question someone already asked. So if you’re just starting something and thinking your only options are Instagram posts or paid ads or trying to get a blog going, I get it. That’s what most advice points you toward first. But the thing is, someone in your niche is probably on Reddit right now asking the exact question that what you sell actually answers. And whoever shows up there with a useful, real reply is already building trust with that person, before they ever see your website, before they know your name, before you’ve even launched properly. Find the subreddit where your future customers already hang out. You don’t have to post right away. Just read through the questions for a bit. Cheers, Minosh P.S. Also, if you haven’t gotten your first customer yet, building trust on Reddit is actually step two. Step zero is here. |
Business and marketing insights from smart founders, researched and handed to you every Thursday.
Every marketing guide, every YouTube video, every course you’ve ever seen says the same thing: lead with benefits, not features. And look, that advice isn’t wrong exactly. But the way most people apply it? It’s basically copy-pasting the same five words onto every product page on the internet. “Helps you save time.” “Grow your business.” “Transform your workflow.” I’ve written stuff like that too. Early on, I thought I was doing it right because I’d followed the rule. But when everything...
Tesla built 360,000 versions of their car to sell online. Most of them never sold. Not because people didn’t want one. But the checkout had 64 clicks in it. And by the time someone got through half of it, choosing tire specs and interior colors and autopilot configurations, they were already exhausted before they even hit the payment screen. Jon McNeill, who ran Tesla’s sales at the time, only spotted this because he sat down and actually used the website himself. Not a report. Not a sales...
Everyone says validate fast. Take pre-orders. Get paid before you build it. And I get why that sounds right. It feels like the safe move, like you’re being smart. But here’s the thing about taking money before you’re actually ready: you’re not just proving demand. You’re also creating a deadline. And if your product has any kind of complicated backend, like bulk inventory, overseas manufacturing, long shipping timelines, you just handed your first customers the ability to make your life...