Let me start today’s newsletter with a simple question: Have you ever wondered why Uber became the go-to ride-sharing app, even though traditional taxis have been around for ages? The difference isn’t that Uber offers the same service. They don’t. Instead, Uber solved customers’ problems in a whole new way. What I mean is, traditional taxis had their issues: Difficulty in hailing a ride. Unclear fare estimates. Limited payment methods. So what made Uber so smart? They fixed these problems...